16. Program Administration
A quality adult literacy and basic education program is well-managed and
well-run through appropriate policies and procedures.
program maintains the confidentiality of records and information.
Program staff are aware of and follow the Access to Information
and Protection of Privacy Act and associated policies and guidelines.
- The program follows established confidentiality guidelines, such as:
program uses a release of information form.
program has a signed consent for use of learner materials, photos, etc.
conferences are conducted in private.
Learner and program staff records are kept in a secure location.
program discusses the issue of confidentiality with staff and learners at
the start of the program.
program is accountable.
- See Accountability.