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NWT Literacy Council
How To Kit
Facilitating  a  Workshop
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Your Role as Facilitator
 

graphic - drawing of a group of people gatered around a tableFacilitating a group can be very rewarding and very challenging at the same time. It is important to know how a group works so you can facilitate the workshop. This section will give you some tips and ideas on your role as a facilitator and dealing with situations that may come up.

Your Role as The Group Facilitator°

As the group facilitator, your role is to:

  1. Encourage all group members to participate.
    • Appreciate everyone's contributions
    • Give positive feedback - try not to judge or criticize
    • Respect the right of each member to take part at his/her comfort level
    • Use a variety of open-ended questions to draw people out
    • Recognize that members take part simply by attending

  2. Participate in the group yourself.
    • Share your own ideas and personal stories, but do not take over discussion
    • Use words like "we" and 'us" instead of 'you"
    • Let the group know that you learn from them too
    • Discuss appropriate and inappropriate disclosure
    • Model good listening techniques and expect that participants will listen to others in the group

  3. Keep the group orderly.
    • Develop and stick to the group's agreements
    • Give everyone an equal chance for participation
    • Review the ideas for handling difficult people or situations
    • Review agreements every couple of weeks - ask if they want to add or delete anything

° Adapted from Literacy and Parenting Skills (LAPS) Program, Facilitator?s Guide and Participant?s Manual, p. 9-10, 1996. Used with the permission of Literacy and Parenting Skills: © Bow Valley College, Reprinted with permission, as adapted from Cramer, L. Parent Time Curriculum, Chicago: Family Resources Coalition.

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